Terms & Conditions

Business Legal Name: SALONI LABEL
Brand Name: Label Saloni
Address: PLOT NO 27/19, SHOP AT GROUND FLOOR, LM TOWER, ADARSH SOCIETY, ITI CIRCLE, Jodhpur, Rajasthan, 342001
Email: salonilabelinfo@gmail.com

1. Introduction

Welcome to Label Saloni (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website, services, and products. By accessing or placing an order on our website, you agree to comply with these Terms.
If you do not agree, please refrain from using our website or services.

2. Products and Services

  • Label Saloni specializes in custom-made fashion clothing.

  • Each outfit is made to order based on customer-provided measurements, design selections, and preferences.

  • We strive to represent products accurately through descriptions and photographs, but minor variations in color, texture, or detailing may occur due to digital display settings and the handmade nature of our products.

3. Orders and Customization

  • Orders can be placed directly through our official website.

  • Once an order is placed, you are responsible for ensuring all details (measurements, colors, fabrics, etc.) are correct.

  • Changes or cancellations can only be made within 24 hours of placing the order by emailing salonilabelinfo@gmail.com.

  • After 24 hours, the order enters production and cannot be cancelled, modified, or refunded.

4. Pricing and Payments

  • All prices listed on our website are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.

  • We reserve the right to update prices, offers, and discounts at any time without prior notice.

  • Payment must be completed at the time of order placement through our secure payment gateway.

5. Shipping and Delivery

  • Shipping timelines vary depending on the product and customization requirements. Estimated delivery times are mentioned during checkout.

  • Once shipped, you will receive a tracking number via email or message.

  • Label Saloni is not responsible for delays caused by courier companies, customs, or unforeseen events beyond our control.

6. Refunds, Returns, and Cancellations

  • Since all items are custom-made, we do not accept returns or exchanges.

  • Cancellations are only accepted within the first 24 hours of placing the order.

  • Refunds (if applicable) will be processed within 7 business days after approval.

  • For detailed information, please refer to our Refund and Return Policy.

7. Measurements and Fit

  • Customers are responsible for providing accurate body measurements.

  • Any fitting issues resulting from incorrect measurements provided by the customer will not be eligible for refund or exchange.

  • However, we may offer paid alteration services upon request, depending on feasibility.

8. Intellectual Property

  • All content on our website, including images, designs, text, graphics, and logos, are the exclusive property of Label Saloni.

  • You may not reproduce, distribute, or use any of our intellectual property without prior written consent.

9. Limitation of Liability

  • Label Saloni shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.

  • Our total liability shall not exceed the total amount paid by the customer for the specific product in question.

10. Privacy and Data Protection

  • We respect your privacy and are committed to protecting your personal information.

  • Your data is used only for order processing, communication, and delivery purposes.

  • For more details, please read our Privacy Policy.

11. Governing Law

  • These Terms and Conditions are governed by the laws of India, and any disputes shall be subject to the jurisdiction of Jodhpur, Rajasthan courts.

12. Changes to These Terms

  • Label Saloni reserves the right to modify or update these Terms at any time without prior notice.

  • Continued use of our website and services after such updates constitutes your acceptance of the revised Terms.

13. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us:

salonilabelinfo@gmail.com
Label Saloni, PLOT NO 27/19, SHOP AT GROUND FLOOR, LM TOWER, ADARSH SOCIETY, ITI CIRCLE, Jodhpur, Rajasthan, 342001