Shipping Policy

Business Legal Name: SALONI LABEL
Brand Name: Label Saloni
Address: PLOT NO 27/19, SHOP AT GROUND FLOOR, LM TOWER, ADARSH SOCIETY, ITI CIRCLE, Jodhpur, Rajasthan, 342001
Email: salonilabelinfo@gmail.com

Effective Date: July 2026

At Label Saloni, every outfit is thoughtfully handcrafted by skilled artisans. Since most of our products are made-to-order, we take great care in ensuring each piece meets our quality standards before it is shipped.

By placing an order on https://labelsaloni.com, you acknowledge and agree to the following Shipping Policy.

1. Order Processing

Most of our products are made-to-order and begin production only after your order has been successfully placed and confirmed.

  • Standard order processing time is 5–10 business days, depending on the product and order volume.

  • Customized or made-to-measure orders may require additional production time.

  • Orders are processed only on business days (Monday to Saturday), excluding public holidays.

Once your order has been shipped, you will receive a shipping confirmation via email or SMS, along with tracking details, where applicable.

2. Estimated Delivery Time

Estimated delivery timelines are as follows:

  • Within India: 3–7 business days after dispatch.

  • Delivery timelines are estimates only and may vary depending on your location, courier partner, weather conditions, festivals, public holidays, or other unforeseen circumstances.

Please note that delivery times should be calculated from the date of dispatch, not from the date the order is placed.

3. Shipping Charges

  • Standard shipping within India is included in the product price unless otherwise stated during checkout.

  • Any additional shipping charges, if applicable, will be displayed before payment is completed.

  • Additional charges may apply for expedited shipping or remote delivery locations, where available.

4. Order Tracking

Once your order has been dispatched, tracking details will be shared via your registered email address or mobile number.

If you do not receive tracking information within the estimated processing period, please contact our customer support.

5. Delivery Delays

While we strive to deliver every order on time, delays may occur due to circumstances beyond our control, including but not limited to:

  • Weather conditions

  • Natural disasters

  • Public holidays

  • Political disturbances

  • Transportation disruptions

  • Courier partner delays

  • High seasonal demand

Label Saloni shall not be held responsible for delays caused by courier companies or events beyond our reasonable control.

6. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at the time of placing the order.

Any request to change the shipping address, contact number, or recipient details must be submitted within 24 hours of placing the order.

Once the order has been dispatched, we may not be able to modify the shipping details.

Label Saloni shall not be responsible for delivery failures resulting from incorrect or incomplete information provided by the customer.

7. Failed Delivery & Return-to-Origin (RTO)

If an order cannot be delivered due to:

  • Incorrect or incomplete address

  • Customer unavailable

  • Refusal to accept the parcel

  • Failure to receive the delivery

  • Any customer-related delivery issue

the shipment will be returned to us as a Return-to-Origin (RTO) order.

If you wish to have the order shipped again, you will be required to pay the applicable re-shipping charges before the parcel is dispatched again.

8. Damaged or Tampered Packages

If your package appears opened, tampered with, or physically damaged at the time of delivery, please do not accept the parcel.

Immediately contact our customer support and provide photographs of the package.

Accepting a visibly damaged package may affect your eligibility for a shipping-related claim.

9. International Shipping

Currently, Label Saloni ships only within India.

If international shipping becomes available in the future, the applicable shipping charges, customs duties, import taxes, and delivery timelines will be communicated during checkout.

10. Force Majeure

Label Saloni shall not be liable for delays or failure to deliver orders caused by circumstances beyond our reasonable control, including but not limited to natural disasters, strikes, lockdowns, pandemics, governmental restrictions, transportation disruptions, or other force majeure events.

11. Contact Us

For any shipping-related questions or assistance, please contact us:

Email: salonilabelinfo@gmail.com

Website: https://labelsaloni.com

Please include:

  • Order ID

  • Registered email address or mobile number

  • Details of your query

Our customer support team will assist you as soon as possible.