Shipping Policy

Business Legal Name: SALONI LABEL
Brand Name: Label Saloni
Address: PLOT NO 27/19, SHOP AT GROUND FLOOR, LM TOWER, ADARSH SOCIETY, ITI CIRCLE, Jodhpur, Rajasthan, 342001
Email: salonilabelinfo@gmail.com

1. Overview

Thank you for shopping with Label Saloni.
We take pride in delivering beautifully handcrafted, made-to-order garments across India. This Shipping Policy outlines our delivery process, timelines, and responsibilities to ensure transparency and customer satisfaction.

2. Shipping Within India

  • We currently offer FREE shipping on all orders across India.

  • Orders are shipped through trusted courier partners to ensure safe and timely delivery.

3. Processing and Dispatch Time

  • Each Label Saloni outfit is custom-made based on your design and measurements.

  • Please allow 10–20 working days for production before dispatch, depending on the complexity of the design.

  • Once your order is dispatched, you will receive an email or message with tracking details.

  • In case of any unexpected delay, our team will notify you promptly via email.

4. Estimated Delivery Time

  • Metro Cities: 3–6 business days after dispatch

  • Non-Metro Cities & Remote Areas: 5–10 business days after dispatch

  • Delivery times are estimates and may vary due to factors such as courier delays, public holidays, or unforeseen circumstances beyond our control.

5. Shipping Address

  • Please ensure that your shipping address and contact details are accurate at the time of placing the order.

  • Label Saloni will not be responsible for delays or failed deliveries due to incorrect or incomplete address details provided by the customer.

6. Order Tracking

  • Once your order is shipped, you will receive a tracking number via email or WhatsApp (if applicable).

  • You can use this tracking number to monitor the delivery status directly on the courier partner’s website.

7. Delayed or Lost Shipments

  • While we make every effort to ensure timely delivery, Label Saloni is not liable for delays caused by courier companies, natural calamities, or unforeseen logistical issues.

  • In rare cases of lost shipments, we will work with our courier partners to investigate and resolve the issue promptly.

8. International Shipping (Coming Soon)

  • Currently, we only ship within India.

  • International shipping options will be introduced soon. Updates will be posted on our website and official social media channels.

9. Damaged Packages

  • If your package appears damaged or tampered with upon delivery, please refuse to accept it and immediately inform us at salonilabelinfo@gmail.com.

  • Once reported, we will review the case and arrange for a replacement or resolution as applicable.

10. Contact Us

For any questions or assistance regarding your order or shipping, please contact us:

salonilabelinfo@gmail.com
Label Saloni, PLOT NO 27/19, SHOP AT GROUND FLOOR, LM TOWER, ADARSH SOCIETY, ITI CIRCLE, Jodhpur, Rajasthan, 342001